FAQ 

Do you provide the design we use to print?

We leave the creativity up to you! Send us any design you'd like to use and we'll mockup it up for your approval.

Do I have to pay for your time setup and clean up?

Nope! It's included in the hourly rate.

What if there's a line of people waiting?

We're experienced when it comes to crowds of people and our team works like a well-oiled machine. Depending on your event time and quantity, we can pre-print items before your event to avoid long lines. Also, having a line at your booth isn't necessarily a bad thing. We've learned in the past that it attracts more people. #fomo

Can I provide the items you print on?

In most cases, yes. We'll need a sample prior to the event to make sure it can stand the heat in the dryer.

If I'm selling my items, do you take payment?

No, you'll need to have a dedicated team member towards taking payment.

What is required to reserve a date?

We require full payment up front in order for us to order all the supplies needed for your event + preparation. Once we have all your event details, we'll add you to our event calendar! This includes a finalized size breakdown (if ordering shirts), quantities, and event details.

Can you print us a sample before the event?

The first piece that's printed is done as soon as we're done setting up at your event. That way you can display it as needed.

How soon do I need to book my event?

We need 10 business days from the date of payment. Need more time? No worries, we offer a 5% rush fee per day after 10 business days.

What if there are blank items left at the end of the event?

We pace ourselves to print every item by the time your event ends.

How many items can you print per hour?

We can print about 50 items an hour. Factors that affect our time capacity: offering a variety of merch items for attendees to choose from and offering multiple garment colors to choose from. There’s also the option for us to pre-print items to hit your total goal and/or adding a 2nd dryer to increase our prints per hour.

Can you add a pre-printed design before the event?

Yes. This is a great option if you need all your items to have the same logo or design. We’ll then add another imprint during your event that attendees can see and be a part of.